Cisco CX
On this episode, we sit down with Katelyn Cadoff from the Services team where we discuss Cisco CX (Customer Experience) and the breadth of services options from Cisco. From adoption to implementation, we learn how the CX "Racetrack" is used and where customers can benefit the most from what the CX team has to offer.
Links
Cisco CX Overview: https://www.cisco.com/c/en/us/services/overview.html
Managed Security: https://www.cisco.com/c/en/us/products/security/managed-services.html
Incident Response Retainer: https://www.cisco.com/c/en/us/products/security/sas-incident-response.html
Business Critical Services: https://discover.cisco.com/en/us/services/guide/businesscriticalservices
Total Care Portal: https://www.cisco.com/web/smartservices/sntc.html
Creators and Guests
Host
Brian Boyd
Original Co-Host • Solutions Engineer. Brian Boyd helped build Conf T from the beginning, bringing deep technical knowledge, field experience, and plenty of personality to the show’s original lineup.
Host
Bryan Young
Host & Creator • Solutions Engineer. Bryan Young created Conf T in 2019 and brings real-world experience across networking, cybersecurity, infrastructure, and the wonderfully complicated world of enterprise technology.
Guest
Katelyn Daley (Cadoff)
Customer Experience Specialist • Cisco CX. Katelyn Daley brings expertise in customer experience and helping organizations realize value from their technology investments.
